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Home: E-Commerce: FAQ's

1) What type of programming language is AgapeStore written in?
AgapeStore is written in Perl and due to it's wide acceptance, can be used on any UNIX or NT server that has Perl versions 5.0 and above installed. This is very common for all hosting services.

2) Can I use AgapeStore on as many web sites as I want?
The AgapeStore program may be installed on one domain ONLY. You need to purchase additional copies of AgapeStore for each domain you own.

3) How about internet security issues?
AgapeStore supports both SSL secure server transactions and PGP encrypted email. This way your customer orders are always safe and secure!

4) NEW! AgapeStore now comes with a built in order encryption system to keep your customers information safe. This can be used on servers that don't offer PGP to their users.

5) AgapeStore now has a special plug-in for UPS that allows you to get real-time shipping prices from UPS online.

6) What about changing or adding other languages?
AgapeStore has a built-in, easy to customize, language support file so that you can customize all text entries that go to the users screen from the program. And, since the product, cart, and checkout pages are simple HTML template files, you can easily change those as well. Whether you're in the USA, Brazil, France or Germany, AgapeStore will be talking your language!

7) What types of stores can be built using AgapeStore?
AgapeStore allows you to choose between a simple HTML page type store, or a powerful database driven store that builds your pages "on-the-fly". Both systems are equally easy to setup and maintain. The database version uses a simple flat-file text database so there is no need for special configurations by your ISP.

8) How many items can be in the AgapeStore database?
That depends on the size of the product descriptions. The only real limitation is the amount of time it would take to do a search. Naturally, this would slow down if you had long product descriptions. To have up to a thousand products or more with short product descriptions would not be uncommon.

Some of our stores have 5,000-90,000+ items in their database and it takes less than 10 seconds to display the first product page when AgapeStore performs a search!

9) What if AgapeStore products come in several different sizes and colors. Can AgapeStore define options for my products? Yes, for those products that have options associated with them, it's a snap! With a few clicks of the mouse, we can apply as few or as many product options as you like.

10) Can product thumbnail photos link to larger pictures or to additional product pages?
Yes, setting up links are very easy for us. We can use thumbnail images with links to larger full sized photos or links to additional product specification pages, or both!

Please Note: AgapeStore does not automatically size these images. We will need to size these before importing them into Agape Catalog Builder which will result in additional set-up charges.

11) Can AgapeStore handle multiple shipping options?
Yes, the AgapeStore allows us to enter in multiple solutions for shipping. Whether it is your own specific shipping options or using styles similar to UPS or FedEX. Your shipping options are very flexible.

12) How about multiple sales tax options?
Yes, we can assign multiple sales tax counties or zones like those used in Canada and New York

13) Can we do our own product & price updates on our database even though we don't know or understand HTML programming and FTP uploading?
Yes, through our NEW browser based Agape Catalog Builder you can enter your store database through a Netscape or Internet Explorer browser with a username and password and make individual SKU changes in copy or pricing or do global changes on the entire database in case you would like to put your entire store "On-Sale' for a few days. There is no need for HTML code knowledge or FTP transfer capabilities.

14) What about customizing the look and feel of the shopping cart? We don't want the shopping cart to look like a canned program, we want it to look custom.
Our programmers can change every detail of the look and feel of the AgapeStore shopping cart to give it the look and feel you are trying to achieve.

15) Can we do automated order processing?
Yes, we have Plug-ins that we have pre-built and tested for automated Credit Card processing.

 
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